Core Integration Manager APIs (3.0.1)

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Authentication

Authentication is required. The global user must be logged in to call these APIs.

Licenses

"eGain API" site license (SKU: EG-CL-API-PT) must be assigned to the application to call these APIs.

Service Level Agreement (SLA)

This API has different rate limits and quotas based on your subscription plan.

Available Plans

Developer Plan

  • Cost: $1/month
  • Rate Limits:
    • default:
      • GET: 0.16 requests per second
      • Burst: 3 concurrent requests
  • Quotas:
    • default:
      • POST: 1000 requests per month

Basic Plan

  • Cost: $1/month
  • Rate Limits:
    • default:
      • GET: 0.5 requests per second
      • Burst: 10 concurrent requests
  • Quotas:
    • default:
      • POST: 10000 requests per month

Enterprise Plan

  • Cost: $1/month
  • Rate Limits:
    • default:
      • GET: 1 requests per second
      • Burst: 20 concurrent requests
  • Quotas:
    • default:
      • POST: 50000 requests per month

Internal Plan

  • Cost: $1/month
  • Rate Limits:
    • default:
      • GET: 1 requests per second
      • Burst: 20 concurrent requests
  • Quotas:
    • default:
      • POST: 50000 requests per month